My Orders

ACCO Self Service My Orders Page

Clicking on the “My Orders” tab will bring up the page used to view an organization’s orders. This tab is the second tab listed located on the Navigation Bar at the top of the screen.

If the user is associated with only one sold to customer or buying group the “Select Customer” field will auto populate. This field is located, in the body of the webpage to the far right of the screen.

Note:

If the user logged in is associated with many customers, select the desired one from the drop- down list. Your selection can be made by going to the “Select Customer” section.  This is located, in the body of the webpage to the far right of the screen.  Selecting the drop- down arrow will give you the ability to choose the desired customer.

Adjust the mandatory order created start and end date by selecting the date from the calendar pop up or typing in the desired date to search for products within the date range.

• The start date defaults to one month before the current day, while the end date defaults to the current date. These fields are located, in the body of the webpage to the bottom left of the screen under “Search by Date”. Here you will enter the date criteria to execute you're search.

Click the “Search” button to pull up all orders for the selected customers within the specified date range. This button is located, in the body of the webpage and can be found towards the middle/bottom of the screen with a magnify glass icon present.

• Click into a specific order number to view additional details. The order detail is, located in the body of the webpage to the middle/left of the screen. Click on the down arrow to expand your selection, which will list all pertinent details.

To further specify the order search, enter either an ACCO Material ID, Old Material Number, UPC code, or product description to filter down the results to orders containing specific products. The fields mentioned are, located in the body of the webpage and can be found in the search boxes at the top of your screen.

• Alternatively, the search can be specified using the Customer Material Number

• The ACCO Material ID, Old Material Number, UPC Code, or Product Description cannot be searched together with a Customer Material, an error message will appear if so. In the search boxes mentioned previously please note, you can only populate data in one field at a time for the query to work.

An order can also be searched using the Customer PO# or Ship to Address. This is located, in the body of the webpage and can be found at the bottom far right of the screen.

Use the “Clear” button to reset the search results, this will also clear the Material ID/UPC code/Description and the Customer PO#/Ship-to-Address fields. The “Clear” button is located, in the body of the webpage and can be found at the bottom far right of the screen.