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(Updated: February 5, 2024)
ACCO Brands Corporation, including its affiliates (collectively, “ACCO Brands,” “we,” “us,” or “our company”), is committed to respecting your privacy. One part of doing that is being transparent to you about how we collect, use, store, transfer and disclose information you share with us. This notice explains our approach and also lets you know about the rights you have over your information.
If you have any questions regarding your information or this notice, you can reach us anytime at DataPrivacy@acco.com.
The key points of this notice that you should know are:
This notice explains how we use personal information—information related to an identifiable individual. It also explains how we use non-personal information—information not related to an identifiable individual.
This notice applies to the website on which it is posted. It also applies to interactions with ACCO Brands via other channels, such as when you contact our customer support team, when you use our mobile apps, or when we communicate with you on third party platforms like Facebook, Twitter, Twitch, Discord, Instagram, or YouTube. This notice does not apply to ACCO Brands websites with different privacy notices or to the practices of third-party websites and platforms.
The ACCO Brands entity listed in the “How can you contact us?” section below is the controller for your personal information.
We collect and process your information when you interact with our websites, interact with our social media accounts, purchase our products, use our internet-connected devices and mobile apps, contact our customer service employees, or interact with our company in another manner. The information we collect includes:
Beyond information that you actively provide to us, we also collect information passively via various technologies.
Cookies are small text files that websites save on our local device when you visit a site. We use cookies for a variety of purposes, such as remembering site preferences, creating a record of a visitor’s online activity, or identifying what parts of a site are visited most often. Additional details are available in this site’s Cookie Notice.
Pixel tags are tiny graphic images (also known as web beacons, action tags, or transparent GIF files). We use pixel tags to:
If you submit a digital photo or other file to us, it may contain metadata or precise geolocation. If you do not want to share this data, you should delete the data before sharing it with us.
Certain links in our emails and third-party websites may include tracking information embedded in the link. This tracking is accomplished via a redirection system that allows us to understand whether you clicked on the link and how the link is being used. In some cases, this non-personal information can be combined with personal information we have about you to improve our services and marketing campaigns.
In addition to information that we collect from you, we also collect information from third parties.
To support our marketing efforts, we sometimes collect from marketing providers lists of businesses that may be interested in our products, where permitted by local law. We use these lists to send marketing communications to relevant businesses. We also use these lists to append additional information to our existing customer lists or to ensure the accuracy of our existing customer lists. These lists can include any of the information mentioned above in the “What information do we collect from you?” section above.
When you log into social media platforms from this website, public information such as your username is shared with the social media platform, which may then in turn provide that information to us. We also use social media platforms to provide targeted advertising.
We sometimes work with marketing affiliates and providers under what is commonly called “affiliate marketing.” Affiliate marketing allows us to identify when individuals click a link or ad on a marketing partner’s website and then subsequently make a purchase on our site. We then provide the marketing partner a commission for the sales it generates. We do not disclose your personal information with the marketing affiliate, however. Affiliate marketing is achieved using the technologies in mentioned in the “What technologies do we use to collect information?” section.
We use your information for the following purposes:
We share the categories of information in the “What information do we collect from you?” “What technologies do we use to collect information?” and “What information do we collect from third parties?” sections above with various entities around the world, including some in countries that have privacy laws that may differ from those where you are located.
For all transfers, we ensure there are suitable safeguards, such as a legal adequacy decision, standard contractual clauses, binding corporate rules, and privacy certifications. Details are available upon request.
We may transfer your personal information to other brands and companies in the ACCO Brands group in order to process orders, for sweepstakes, to deliver direct marketing from our other commonly owned brands (where permitted by local law), or for other marketing activities. List of ACCO Brands Affiliates.
In some cases, ACCO Brands does not sell products directly to customers, but instead directs customers to make purchases from a reseller or dealer. Where requested by you, we may share your information with those entities to assist you—for example to facilitate having the reseller or dealer provide you with a price quote or product support.
We will also transfer the personal information described above to service providers, who will process information on behalf of ACCO Brands for the above-described purposes. These processors include providers of website hosting and maintenance, marketing database hosting, call center operation, consumer engagement, advertising, shipping, and logistics services.
We advertise on third-party websites and platforms, and we may also show third party advertisements on our websites. We and our vendors use the information described in the “What technologies do we use to collect information?” section above to target advertising based on your online activity, including past visits to our sites or third-party sites.
We use analytic providers such as Google Analytics to analyze your use of our website. In this context, we transfer anonymized data about the use of our website to the analytics provider, which then compiles statistical reports for us about the use of our website.
For certain products, your personal information may be shared with third parties to provide additional functionality to those devices. For example, some products include voice control functionality via services like Amazon Alexa. In those cases, the collection and use of your data is controlled by the voice control provider, not ACCO Brands. We do not collect any personal information from these processes and do not collect or store any audio recordings.
At various places on our websites we have implemented social network/ social media features. These features include:
The providers of the features above may use embedded content to identify you, the source of a visit, and how you use our website.
When you use the like, follow, or connect social media functions, these functions communicate the URL of the respective website to the social network you have selected. A number of social media networks then immediately supplement the link with an excerpt of the content provided by our website. With most social networks, you are asked for confirmation before this is saved or forwarded.
We have integrated social media tools from social media providers such as: Facebook™, Twitter™, YouTube™, LinkedIn™, and Instagram™.
Please note that we do not have control of how these entities deal with the information you share with them and whether this information is made available to others. We recommend that you read their privacy policies carefully.
We may disclose your information when required by law to do so, such as when information is subject to a subpoena or court order, or in furtherance of ACCO Brands’ legal interests, such as when defending or pursuing a legal claim.
If our business or a part of our business is sold or integrated into a different company, we may disclose your information to our advisors and to the advisors of the potential purchaser and will pass such information on to the new owners of the company.
You have the following rights over your personal information:
In order to exercise these rights, please click the Manage My Data link in the footer of this website or contact us using the information in the “How can you contact us?” section below.
You can also opt-out of marketing communications (withdraw your permission) by clicking the “Unsubscribe” link in emails or changing your preferences in your account settings.
If you would like to exercise your rights via an authorized agent, we require a signed authorization or power of attorney, which can be submitted to DataPrivacy@acco.com. We also require you, as the consumer, to directly verify your own identity with our company via the “Data Access Request” tab available after clicking the Manage My Data link in the footer of this website.
Your rights may be limited, for example, if during the fulfillment of your request, information about another person would be disclosed or if you ask us to delete information that we are legally required to store or need to operate our business.
When submitting a request for a copy of your personal information, we require that you provide your email address, full name, address, telephone number, and date of birth. We utilize that information to verify your identity with a third-party service provider. This is done to protect your information and ensure that the right information is provided to the right person.
ACCO Brands does not discriminate against individuals exercising their rights over their information and it does not offer any financial incentives in connection with the collection, sale, sharing, or deletion of your personal information.
If you have an unresolved privacy concern, you may also have the right to lodge a complaint with the relevant data protection authority or state attorney general, depending on your location.
If ACCO Brands refuses to take action regarding one of the rights in this section, you have the right to appeal that decision by emailing DataPrivacy@acco.com with the title “Data Subject Rights Appeal.” That email will be directed to a member of our privacy team separate from the one who handled the original request. You will receive a written response to your appeal within 60 days of receipt, explaining what actions were or were not taken as well as the reasons. If your appeal is denied, we will notify you of your right to submit a complaint to the relevant state attorney general.
As mentioned above, we advertise on third-party websites and platforms, and we may also show third party advertisements on our websites. We and our vendors use the information described in the “What technologies do we use to collect information?” section above to target advertising based on your online activity, including past visits to our sites or third-party sites. We also use share information with analytic vendors to better stand how visitors use our websites, engage with our emails, and interact with our company.
You can opt-out of targeted advertising and analytics by rejecting non-essential cookies. You can also opt-out of targeted advertising and analytics by clicking the “Cookie Preferences,” “Do Not Sell or Share My Personal Information,” or “Your Privacy Choices” links (where present), in the footer of our websites. You can also opt-out via the similarly-named button at the top of the Cookie Notice page.
There are also certain third-party mechanisms that visitors can use to limit targeted advertising, which vary by country. Please note that these opt-out mechanisms are browser specific. If you wish to opt-out of targeted advertising across all browsers, you need visit the above websites from each browser you use. Also, please be aware that if you opt out of receiving targeted advertising, you will still be served with advertisements, but they will no longer be targeted to your interests.
Please note that we do not currently respond to “Do Not Track” signals from browsers.
This site is only intended for adults, and we do not knowingly collect personal information from or deliver targeted advertising to children under the age of 16.
If you are a parent or legal guardian and think your child has provided us personal information, please contact us using the information in the “How can you contact us?” section below in order to have that information deleted.
We will keep your personal information for as long as needed to fulfill the purpose for which it was collected. We will also maintain your information as needed to establish compliance with our legal obligations and to ensure we continue to respect any opt-out requests.
As laws and our business practices change, we may need to update this notice. If we make any changes to this privacy notice, we will change the “Updated” date at the top of the notice. We will also notify you of any material changes to this notice, where required by law.
Our websites may, from time to time, display live or pre-recorded videos or similar audio-visual materials (“Videos”). We may collect personal information with respect to you requesting access to, and/or accessing, such Videos, and we may disclose such personal information to third parties, including to our third-party service providers through the use of cookies. By requesting access to, or accessing, such Videos, you hereby agree to our Video Information Disclosure Consent Form. The provision of Videos on our website is not an admission by ACCO Brands and it shall not otherwise be interpreted, in any form or manner, to mean that ACCO Brands is a “video tape service provider” for purposes of the Video Privacy Protection Act (codified as amended at 18 U.S. Code § 2710) (the “VPPA”) or that ACCO Brands is otherwise subject to the VPPA.
This section describes ACCO Brands’ Information Practices for customers, consumers, and third parties in California and supplements the information provided in other sections of this Privacy Notice.
The terms used in this section have the meaning assigned to them under the California Consumer Privacy Act, California Privacy Rights Act, and the regulations thereunder (collectively, “California Law”).
ACCO Brands does not collect or process sensitive personal information to infer characteristics about individuals. Further, ACCO Brands does not knowingly sell or share for cross-context behavioral advertising the personal information of minors under the age of 16.
Category of Personal Information | Category of Third Party to Which Sold or Shared for Cross-Context Behavioral Advertising |
Identifiers |
|
Commercial information |
|
Internet or other electronic network activity information |
|
Category of Personal Information | Category of Third Party to Which Disclosed for a Business Purpose |
Identifiers |
|
Commercial information |
|
Internet or other electronic network activity information |
|
Protected classifications under California or federal law |
|
Communications |
|
Geolocation information |
|
Audio, electronic, visual, or photographic information |
|
Inferences |
|
Sensitive Personal Information |
|
We may also disclose your personal information to other categories of third parties where you request or consent to that disclosure.
We retain personal information for as long as needed to achieve the business purpose for which it was collected, including to demonstrate compliance with the law and pursue or defend against legal claims.
California residents have the rights listed in the “What rights do you have?” section of this Notice.
ACCO Brands offers customers various rewards, promotions, coupons, and discounts (“Rewards”). When you sign up for Rewards, via a sign-up box or by registering an account to receive Rewards, we collect your email address and the information contained in this Privacy Notice. As the offering of Rewards involves the collection of personal information, they may be interpreted as “financial incentives” under California law. The value of your personal information to us is related to the value of the free or discounted products or services that you obtain in connection with the Rewards, and it is based on the expense related to offering those free or discounted products or services. You may withdraw from participating in Rewards at any time by unsubscribing via email footers or your account’s communication preferences page. Please view the full program terms and conditions provided at the time you sign-up.
If you have concerns regarding the processing of your information, you can contact us using any of the following methods, and your concerns will be forwarded to our privacy team or data protection officer:
ACCO Brands Canada LP
7381 Bramalea Road,
Mississauga, Ontario L5S 1C4
Attention: Legal Department
Phone: +1 905 364 2600
Email: DataPrivacy@acco.com
PN-GL-MKT-ACCO-EN-2021.05-V2